Effective Date: 11th Dec, 2024
Welcome to ByZara. By accessing or using our website and services, you ("user," "client," or "customer") agree to be bound by these Terms and Conditions ("T&Cs"). Please read these terms and conditions carefully before using our website or booking any of our services.
These T&Cs govern the use of ByZara and the agreement that operates between you and ByZara Limited ("Company", "we", "us", or "our"). By accessing or using the service, you agree to be bound by these T&Cs. If you disagree with any part of these T&Cs, you may not access the service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the service.
Your access to and use of the service is also conditioned on your acceptance of and compliance with our Privacy Policy. Our Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your personal information when you use the website and tells you about your privacy rights and how the law protects you. Please read it carefully before using our service.
ByZara offers the following services:
Our services are available within Nairobi. Availability of services may be affected by local conditions, weather, or other factors beyond our control.
To use our services, you agree to:
Failure to meet these obligations may result in service delays, cancellation, or additional fees.
To access our services, you are required to create an account with accurate and complete information. You are responsible for safeguarding your account credentials. If you become aware of any unauthorized use of your account, please notify us immediately.
You may not use a username that is offensive, vulgar, or violates the rights of another person or entity.
Orders can be placed through our website or customer service channels. Order confirmations are sent via email and a phone call from the Account Manager. Requests for changes or cancellations must be made at least 24 hours before the scheduled service time.
Cancellations made after this period may be subject to a cancellation fee. All cancellations are to be made through the website.
Clients are prohibited from making unreasonable requests, as well as:
By submitting feedback, you grant ByZara a non-exclusive, perpetual, royalty-free, and worldwide right to use and modify the feedback without restriction.
All content on our website, including text, images, and software, is the property of ByZara. You may not copy, modify, or distribute any content without our consent.
We may suspend or terminate your access to the service if you breach these T&Cs. Upon termination, your right to use the service ceases immediately.
If any provision of these T&Cs is found to be invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce any right or provision of these T&Cs does not constitute a waiver of such right or provision.
We reserve the right to modify or update these T&Cs at our discretion. In the event of significant changes, we will provide at least 30 days' notice via email and through a notice on our website. Your continued use of the service after the effective date of the updated T&Cs constitutes acceptance of the new terms.
These T&Cs are governed by the laws of Kenya. Disputes that cannot be resolved amicably will be subject to arbitration.
If you have questions or concerns about these Terms and Conditions, contact us at:
Email:support@byzara.life
Phone:+254114694633